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Inclusiveness is Important for Sustaining Diversity, Research Shows

To achieve sustained diversity, an organization must create an inclusive workplace, according to research by Mark Marone, PhD., the Director of Research and Thought Leadership for Dale Carnegie and Associates.

“The benefits of diversity in the workplace include faster problem-solving, better decision-making, increased innovation, employee engagement, and better financial performance,” Marone writes. “Yet diversity can only deliver on its full potential when it exists in a genuinely inclusive environment. An organizational culture that does not make talented diverse employees feel valued and supported is certain to lose them.”

Organizations can foster inclusiveness by helping their employees develop cultural awareness and cultural competency. In addition, they must teach practical techniques for reducing bias and its negative effects. Training employees to communicate with empathy, lead change adeptly and manage conflict effectively can create a climate of mutual trust, diversity and inclusion.

Read the entire white paper here.

To find Dale Carnegie training courses in cultural awareness and competency, go here.