A thoughtful, respectful approach to leadership produces more productive teams, according to a recent study by Matt Norman, President and CEO of Norman & Associates, and Mark Marone, PhD, Dale Carnegie’s Director of Research and Thought Leadership.
Though our culture celebrates leaders who are brash, aggressive and unforgiving, these traits produce employees who are fearful, unhappy and ineffective. The study finds that teams with egotistical leaders underperform and experience higher turnover and absenteeism.
A humble leader, in contrast, is others-focused, self-aware and creates a safe environment for employees. The study defines others-focused as taking a genuine interest in other people and publicly celebrating their achievements. Self-awareness is characterized by authenticity, a willingness to listen to constructive criticism and a commitment to self-improvement. A safe environment is one where employees feel comfortable expressing honest opinions, using their creativity and taking risks. A team with a humble leader will experience improved employee performance, lower turnover, less absenteeism and better teamwork.
For those interested in becoming humble leaders, the study’s authors suggest the following steps:
To learn more, you can read the white paper here.