While the workforce has always been evolving, it’s at a noteworthy crossroads today. Unemployment is low, the demand for remote work is growing and artificial intelligence is expected to craft a unique hybrid-human workforce. Companies that succeed will understand how to work these more...
Innovation and Research
Our Principles of Innovation
Continuous improvement is at the core of Dale Carnegie, in our products, our technology and the processes we use to run the business.
See things from the customer's perspective
The customer determines our success in the marketplace. We strive to see things through their eyes.
Be nimble and agile
While mistakes can be costly, playing it safe can be risky too. We ship, iterate, then ship again, learning from mistakes and building success.
Be transparent and inclusive
At Dale Carnegie, we see the inherent greatness in everyone. The doors of our innovation lab are always open, and we welcome input from diverse perspectives.
Use the system
Design needs a solid process to stay on track and deliver results. Our shared framework for innovation projects allows ideas to flourish and things to get done, embracing change as it comes along.
Include the franchise network
We are fortunate to have a worldwide network of talented entrepreneurs to shape our future. By engaging them, we bring in diverse opinions and stay grounded in our customers' needs.
Leverage the Dale Carnegie principles
An innovation team needs a common language, a shared philosophy. We find that in our principles. We begin with "throwing down a challenge," "taking a chance" and "developing success through failures."
Leading the Conversation
We want our franchise partners to do more than just keep up with trending topics in HR and training, we want them to lead the discussion. That's why we arm them with a constant flow of turnkey thought leadership assets covering new technology and trends.
See for Yourself
Here are a few recent thought leadership assets you can download.
Pioneers in Learning
Our catalog includes topics such as innovation, the virtual workforce, artificial intelligence and change management. All of these can be delivered on-site or over the internet.
Learn more about the content we offer here.
Masters of the Classroom
Though we are leaders in innovative, internet-based learning formats, we remain the masters of in-person training.
Our global team of certified instructors thrives in the brick-and-mortar training setting. They encourage questions, foster peer-to-peer learning, adapt training to the audience and know how to bring that shy person in the back of the room into the discussion. We will always call the classroom home.
Contact the Franchising Team
Recent News and Blog Posts
Businesses have a groundbreaking opportunity to incorporate artificial intelligence into their workforce, Dale Carnegie Training research has found, but a lot depends on how those businesses first address the human-AI interface. As AI increasingly impacts the workforce, Dale Carnegie conducted a global survey more...
Dale Carnegie Training changes how people see themselves so they can change how the world sees them, and that changes the impact they have on the world. As a result, it’s one of the only businesses designed around appealing to human nature.So, why more...