In an article for Franchising.com, Jean-Louis Van Doorne, Chief Franchising Advocate, describes Dale Carnegie’s quick pivot from in-person to Live Online training at the onset of the pandemic.
“This has been a learning curve for all of us, but our network has certainly risen to the challenge,” he writes. “As one of our franchisees said recently, ‘It’s not about the classroom. We sell personal and professional growth, not classrooms.’ “
Read the full article here.